Privacy

The Privacy Privacy describes how Trainor collects and uses information about visitors to our websites.

The statement contains information that you are entitled to regarding collection of data as a user of this website (Personal Information Act, section 19), and general information about how we treat personal data (Personal Data Act, section 18, first paragraph).

In cases where you as the customer registers yourself as a private user, Trainor AS is the Data Controller. In cases where the user's employer registers you as the user, Trainor AS is the data processor. The lawful base is the consent of the user - unless otherwise specified or regulated in a formal agreement.

User Registration
On the website, a user can sign up for a course by giving name, date of birth and contact information (e-mail and/or mobile phone number).

Personal information we receive upon enrollment at a course is not used for purposes other than administering the course and storing the course / course certificate. Personal information will never be shared with any other parties without a specific request. After the course is completed, the user's information will be stored for five (5) years after the course's validity / competence has expired or the user wishes to delete from the system. Personal information related to orders is kept for a minimum of five (5) years in accordance with the Accounting Act §13.

Course evaluations after completion of the course are voluntary and anonymous. If the user wishes to contact us after the course completion, an email will be sent to Trainor User Support, which will follow up the user further. The support application is not directly linked to the user, but has a reference to his / her email address.

Customer registration
A company can register as a company to register its employees. In this case, the company is the Data Controller and Trainor is the Data Processor on behalf of the business. Trainor offers and encourages to sign a Data Protection Agreement that governs the use, storage and handling of personal data.

Regardless of signed contracts, Trainor will still request explicit consent from both the company's representative as well as the end-user.

Aanalytics and cookies 

As an important part of the effort to create a user-friendly website, Trainor monitors user pattern of those who visit the site. To analyze the information, we use the Google Analytics analytics tool.

Google Analytics uses cookies / cookies (small text files that the site stores on the user's computer), which registers the users' IP address and provides information about the individual user's online movements. Examples of what the statistics give us answers to are; how many people visit different pages, how long the visit lasts, what websites users come from and what browsers are used. None of the cookies allow us to link information about your use of the site to you as an individual.

The information collected by Google Analytics is stored on Google servers in the U.S.. The information received is subject to the Google Privacy Policy.

An IP address is defined as a personal information because it can be traced back to a particular hardware and thus to an individual. Trainor uses Google Analytics's tracking code to anonymize the IP address before the information is stored and processed by Google. Thus, the stored IP address can not be used to identify the individual user.

Facebook pixel

To improve the interaction between Facebook and trainor.no, we have installed Facebook's "pixel" - a script that measures traffic across Facebook's interface and our web pages. We use the data collected by the pixel to deliver customized content to those visiting our website and for marketing on Facebook. 

Search

Trainor AS stores information about what keywords users use on our sites in Google Analytics. The purpose of the storage is to improve our information service. The search usage pattern is stored in aggregate form. Only the keyword is saved and they can not be linked to the user or any user attributes, such as the IP addresses.

Forum

All posts in the forum can be anonymous. If the user wishes, he / she can register as a user. The user's name will then be displayed in the forum post. If the user is deleted, the name will also be removed from the forum post.

Page and service functionality

Cookies are used in the operation and presentation of data from websites. Such cookies may contain language code information for languages ​​selected by the user. There may be cookies with information supporting the load balancing of the system, ensuring all users the best possible experience. 

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